Items purchased on our website can be returned for a refund within 28 days of purchase by
contacting us direct.
All returned items must be in perfect condition, odour free, with swing tags and labels still
attached and original packaging included.
We reserve the right, at our discretion, to reject items if we feel they do not meet the above
Footwear must include original shoe box and packaging, dispatched to us in appropriate
packaging not only in a shoebox. Shoebox fees will be deducted from any refund when items
are returned in a damaged shoe box or without the original box.
Shipping and handling charges are not refundable.
Ensure return product postage receipt is kept as tracking the product is your responsibility.
It is your responsibility to claim compensation should the package be lost in transit.
We do not accept returns on worn clothing or footwear.
We do not accept returns on toys or dolls cribs, socks or tights or hairbands and clips not in
Faulty items will only be accepted after contacting us directly for a returns number.
All goods will be inspected on return to confirm whether it is a manufacturing fault.
This process may take up to 28 days from receipt of return.
We do not cover faults caused by wear and tear.
Your statutory rights are not affected.